APPLICATIONS TECHNICIAN (POSITION BASED IN ANY MSF-OCBA HUB)

GENERAL CONTEXT 

Médecins Sans Frontières is an international independent medical-humanitarian organization, which offers assistance to populations in distress, to victims of natural or man-made disasters and to victims of armed conflict, without discrimination and irrespective of race, religion, creed or political affiliation.

MSF is a civil society initiative that brings together individuals committed to the assistance of other human beings in crisis. As such MSF is by choice an association. Each individual working with MSF does it out of conviction and is ready to uphold the values and principles of MSF.

The MSF movement is built around six operational directorates. MSF OCBA is one of those directorates. The operations are implemented by field teams and the mission coordination teams; together with the organizational units based in Barcelona and decentralized in Nairobi, Dakar and Amman. The field operations are guided and supported by 5 Operational Cells, the Emergency Unit and other departments supporting operations, including the Communication Department.

CONTEXT OF THE POST

MSF OCBA is continuously improving and developing the application of technology to its field operations in order to enhance the efficiency and effectiveness of MSF’s core mission. In this regard, the eHealth and Operations Applications Team (´Apps4OPS´) within the Application Unit in Projects & IT Office is looking for a technician to support with the development, configuration and deployment of solutions and their ongoing support, maintenance and improvements, once deployed.

Placement Within The Organisational Chart

The Technician will work within the Projects & IT Office, in the Apps4OPS Team, and s/he will be hierarchically accountable to the eHealth Manager.

In order to support and enhance information systems, and provide an easy access to reliable data for reporting and analysis, the Technician will work closely with:

• Other team members in the Apps4OPS Team and eHealth team in the Medical Department for the development of new systems and the maintenance of existing systems
• Dedicated project teams for the requirement gathering, design, configuration, development and deployment of new systems
• Relevant positions in Operations (field and headquarters), Medical and Logistical Departments during implementation and ongoing support of systems
• Relevant positions within P&IT Office and other MSF operational directorates

RESPONSIBILITIES AND MAIN TASKS

• Translate client needs into technical requirements and adapted solutions for the organization
• Participate in the development of new solutions or evolutions on existing solutions either on her/his own or as part of a project team
• Manage task completion through external service providers
• Maintain systems and applications under the responsibility of Apps4OPS Team
• Update documentation related to applications (instructions, manuals, training modules)
• Provide technical support to users 
• Maintain log of required repairs and maintenance initiatives for solutions
• Stay up-to-date on latest technologies and applications
• Design and optimize data models and standards, databases and information flow processes
• Perform integration of data and processes into new and existing applications
• Ensure compliance with MSF OCBA Information Security policies
• Ensure that application developments are applied consistently across different environments (development, integration, production)
• Consider risks before any intervention in production systems
• Execute system validation tests and procedures
• Contribute to the sharing of knowledge in the areas of strength or under their responsibility to staff with different profiles (medical, logisticians…)
• Support training sessions and adoption interventions, including field visits, if required
• Stay up-to-date on other MSF movement technical solutions and contribute to mutualize efforts whenever possible

SELECTION CRITERIA

Education and experience

• Technical background: University degree in a technical field (e.g., Software Engineering, Telecommunications, etc.) with a focus on applications and data architecture.
• 3 years experience in a comparable position: Minimum 3 years in roles such as Data Architect, Front-end Programmer/ Developer, Software Engineer or similar, but with a focus on applications and data architecture.
• Business analyst experience in relation to applications
• Experience in eHealth domain in humanitarian organizations very advantageous
• Excellent documentation and organisational skills
• Knowledgeable in software development cycle
• Experience in providing second-line technical support for a diverse, non-technical, geographically dispersed user community including remote assistance
• Availability for short trips to the field, according to project plans
• Excellent English required. French/Spanish/Arabic/Portuguese advantageous

Technical Knowledge

• Knowledgeable on programming languages and frameworks: Javascript (React, nodeJS), advanced SQL modelling and querying, scripting…
• Knowledgeable on web applications based on Tomcat (administration and debugging)
• Good command of technologies already used in the organization very advantageous:
• DHIS2 (as MSF OCBA’s Health Management Information System)
• Mobile Data Collection Tools (KoBo, Solstice)
• Community Health Toolkit
• PowerPlatform applications (PowerApps, PowerAutomate…)
• High command of advanced Excel functionality is an asset
• Good command of virtual machines and cloud services (e.g. AWS, Azure…) is an asset

CONDITIONS

• Position based in any MSF-OCBA Hub: Bogotá, Dakar, Nairobi, Barcelona or Madrid. Final location will be subject to the employability of the preselected candidate (e.g., residency, work permit, etc.). For the rest of Spain Delegations as Bilbao, Sevilla and Valencia: Final location will be also subject to the availability of space at the time of the final selection.
• Duration of position: permanent (min. 3 years).
• Full time.
• Annual gross salary: HQ-3A level + secondary benefits based on MSF OCBA Reward Policy. Subjected to local conditions.
• Starting date: ASAP.

HOW TO APPLY

• To apply, please submit your CV and cover letter
• Closing date: September 7th, 2025, 23:59 CET (Central European Time).

MSF is committed to achieving workforce diversity in terms of gender, race, nationality and culture. Individuals from minority groups, indigenous groups and persons with disabilities are encouraged to apply. We are committed to achieving a balanced gender distribution and therefore encourage women to apply.

All applications will be treated with the strictest confidence. MSF provides a work environment that reflects the values of gender equality, teamwork, integrity and a healthy balance of work and life. MSF does not tolerate sexual exploitation and abuse, any kind of harassment, including sexual harassment and discrimination. All selected candidates will, therefore, undergo reference checks.

Médecins Sans Frontières, as a responsible employer, under the¨Ley General de la Discapacidad de 2013 (LGD)¨ invite those persons with a recognized disability and with an interest in the humanitarian area to apply for the above-mentioned position.