HEALTH ADVISOR SUPPORT (BASED IN AMMAN)

Médecins Sans Frontières – OCBA (Operational Centre Barcelona-Athens) is looking for a:

 OPERATIONAL CELL HEALTH ADVISOR (TESACO) SUPPORT

(POSITION BASED IN AMMAN)

GENERAL CONTEXT

Médecins Sans Frontières is an international independent medical-humanitarian organization that aids populations in distress, to victims of natural or man-made disasters and to victims of armed conflict, without discrimination and irrespective of race, sex, religion, creed or political affiliation. The MSF movement is built around five operational directorates supported by 23 sections and offices worldwide; MSF OCBA is one of those directorates. The operations are implemented by field teams and mission coordination teams, together with organizational units based in Barcelona, Athens, Nairobi, Dakar and Buenos Aires. The field operations are guided and supported by 5 Operational Cells, the Emergency Unit and other departments supporting operations (Medical Dept., Logistics and Supply, HR Dept., Finances, etc). The Cells are composed by one Operational Manager in charge of the Cell (RECO), one Deputy or Assistant RECO, one Health Advisor (TESACO), one Logistics Advisor (TELOCO), one Financial Advisor (FINOCO) and one Human Resources Advisor (REHUCO).

OBJECTIVE OF THE POST

The overall objective of the TESACO Support is to assist the Cell Health Advisor in the completion of specific delegated tasks as described below to maximize, from a medical perspective, the quality and adjustment of the projects managed by the Cell through technical follow-up and support. This position is to support the portfolio of Operational Cell 1 (CO1) which currently includes the missions of Palestine, Syria, Yemen, and Afghanistan.

S/he is part of the Operational Cell, reports hierarchically and functionally to the TESACO who will provide him/her with guidance, supervision, and development of professional competences. S/he supports the TESACO in being globally acquainted and up to date with the projects.

MAIN RESPONSIBILITIES AND TASKS

The functions of the TESACO Support include:

Technical medical support to the missions

• Verify the compliance of data entry/importation calendar in the missions, such HMIS or other ad hoc platforms (emergencies), both in terms of timeliness and completeness.

• Liaise with mission focal person for HMIS to make sure all updates and training needs are met at field level, and support in ensuring that new staff arriving in the projects are acquainted with the program. S/he will also follow up on the technical support needed by the missions from HMIS team in HQ.

• Contribute to the monitoring of medical activities and makes sure that periodic technical and operational reports are produced (quarterly reports, mid-year review, annual report, typology, etc), including the use of HMIS dashboard of indicators for regular monitoring and evaluation.

• Help clarifying punctual technical medical doubts/issues upon request by the TESACO and with the support of the Medical Department if necessary.

• Ensure the dissemination and implementation of recommended measures or new protocols/tools advised by the Technical Referents.

• Partake in the revision of needs and make sure that the medico-technical materials and bibliography requested by the projects (in addition to the information periodically distributed by the Medical Department) are duly delivered.

• Guarantee the implementation and promote the use of Telemedicine in the field.

• Support the Cell and the missions in the implementation of strategic topics (dossiers, innovation, etc.), upon TESACO. Request.

• Based on needs, and upon TESACO request, field direct support will be planned.

* Mission support in case of gaps in PMR or Medco position (remote or ideally by visiting the mission for a period of max 3 months, primarily to the missions of CO1.

Procurement, monitoring and management of medical supplies

 • Make sure that the choice of medical supplies is adapted to the various projects, and that they are adequate, and their need justified.

• Follow up on monthly reports sent by mission pharmacists and reviewed by Medical Stock Management Referent (MSM Ref.) and reinforce the implementation of recommendations for improved management of supplies.

• Take part in the regular med-supply review of the Key Performance Indicators (KPI) related to medical stocks and orders and follow up improvement actions proposed.

• Guarantee the compliance of agreed schedule and calendar of pharmacy management: inventories, reports and orders.

• Collaborate with the Supply Unit and Technical Referents in the elaboration of medical orders, ensuring – and supporting upon request – an adequate revision of consumptions and quantities, being acquainted of alerts and big deviations without proper justification. S/he will conduct an oversight of main items and pre-identified sentinel products.

• Enforce the respect to MSF policies concerning local purchases and external donations.

• Partake, together with the TESACOs, in the Annual Medical Budget production and its revision, based on stock composition and needs.

• Ensure adequate management and follow-up of pharmacy incidents together with missions and referents: cold chain rupture, expired/damaged, defective batches, etc.
General medical reference documents (National staff health policy – NSHP –, Expat health & MedEvac, EPP, Welcome to the mission…)

• Ensure compliance of the revision schedule of core medical documents according to the Annual Plan.

 • Support the Medco in establishing timeframe and collaboration patterns for the effective review of the documents.

 • Provide orientation for the elaboration/revision of those, based on the advice of Technical Referents and the various reference documents such as Operations Manual, National staff Intersectional remuneration & benefit policy (“Common Frame”), EPP template, Medical Toolkits, Referents visits’ reports, etc.

General medical reference documents (National staff health policy – NSHP –, Expat health & MedEvac, EPP, Welcome to the mission…)

• Ensure compliance of the revision schedule of core medical documents according to the Annual Plan.
• Support the Medco in establishing timeframe and collaboration patterns for the effective review of the documents.
• Provide orientation for the elaboration/revision of those, based on the advice of Technical Referents and the various reference documents such as Operations Manual, National staff Intersectional remuneration & benefit policy (“Common Frame”), EPP template, Medical Toolkits, Referents visits’ reports, etc.

Other tasks and responsibilities:

 · Participate in regular meetings of the Operational Cells and any other upon TESACOs. request

· Collaborate in the briefings and debriefings of medical (and specific non-medical) professionals assigned to the missions in her/his Cells’ portfolios.

· Punctually support emergent, transversal, and common tasks for the Cell, upon request and approval of TESACOs.

 · Contribute to the revision of PIF or private donors reports as per need.

· Perform any other task as related and required.
To note that validation and accountability of all these tasks lays on the TESACOs. Unexpected situations or emergencies could require specific occasional support that will be validated by the concerned TESACOs upon evaluation of its impact on on-going regular tasks and activities.

SELECTION CRITERIA

Education and experience
· Qualified Medical Doctor or Nurse with experience in pharmacy management
· Field experience with MSF at Coordination level, Senior PMR / Medco profile is required. Previous experience in emergency interventions would be an asset
· English compulsory, Arabic would be an asset
· Basic computer skills: Word, Excel, Outlook, Internet
· Knowledge of pharmacy tools (iStock), International Medical Order procedures and medical data software ( HMIS) is a must.

Competencies
· Commitment to MSF’s principles

· Cross-cultural awareness

·Behavioral flexibility

·  Analytical thinking

·  Strategic vision

 ·  Results and quality orientation

· Service orientation

·  Planning and organizing

·  Teamwork and cooperation others

·  Flexibility with working hours
 

CONDITIONS:

• Position based in Amman MSF hub (Middle East Unit).

• Full time job

• Minimum commitment with the position of 3 years

• Annual Gross Salary: level HQ-4A (divided in 12 monthly payments) + secondary benefits based on MSF OCBA Reward Policy. Subjected to local conditions.

• Travel 40% of the time to the field (on short notice)

• Starting Date: June 1st, 2024.

To apply, please submit your application (CV and cover letter) following the link.

· To apply, all applicants should please send their CV and cover motivation letter

· Closing date: 27th of April 2024.

Replies will only be sent to short-listed candidates

MSF OCBA is a people-focused humanitarian organization that offers a diverse, collaborative, and 
inclusive work environment. We believe this approach enhances our work and we are committed to equity in employment. We embrace diverse backgrounds of people working together to exhibit their passion in action for the social mission of MSF.

Médecins Sans Frontieres, as a responsible employer, under article 38 of “Ley de Integración Social del Minusválido de 1982 (LISMI)” invite those persons with a recognized disability and with an interest in the humanitarian area to apply for the above-mentioned position.