TEMBO TECHNICAL PROJECT COORDINATOR

GENERAL CONTEXT OF THE POSITION

Médecins Sans Frontières is an international independent medical-humanitarian organization, which offers assistance to populations in distress, to victims of natural or man-made disasters and to victims of armed conflict, without discrimination and irrespective of race, religion, creed or political affiliation.

At its core, MSF is a civil society initiative, bringing together individuals committed to assisting other human beings in crisis. Each individual working with MSF does so out of conviction and is ready to uphold the values and principles of MSF. The global MSF movement is built around six operational directorates supported by more than 25 sections and offices worldwide.

Tembo is a learner-centered space that provides impactful and efficient digital learning and development opportunities, adapted for Global MSF Workforce to better contribute to MSF social mission — and aligned with MSF’s learning and organizational strategies.

MAIN PURPOSE

Coordinate and support the deployment and execution of technical projects supporting MSF’s digital learning initiatives. This role manages aspects of technical projects and tracks milestones against set timelines, coordinates with stakeholders, managing, documenting and validating deliverables, and troubleshooting issues. Execute and coordinate technical projects with an initial focus on projects integrating/connecting systems with Tembo to ensure they respond to the Tembo and partners’ needs and work together seamlessly.

JOB OVERVIEW

The Tembo Technical Project Coordinator manages multiple technical projects - with an initial focus on systems integration/connection between Tembo and other platforms/tools. The role combines project coordination, technical oversight, and stakeholder engagement, translating functional and user needs into practical technical solutions.

Working closely with internal teams and external partners, the position supports Tembo’s strategic objectives through effective planning, communication, and a human-centred, solution-oriented approach

KEY RESPONSIBILITIES

1.Project Planning, Coordination and Management:

• Develop and maintain project plans, timelines, milestones, and dependencies.
• Support definition of project scope, objectives, deliverables, and success criteria.
• Track progress, identify risks, and propose mitigation and contingency actions.
• Prepare progress reports, dashboards, and presentations for the Program Manager and the Tembo Management Team.
• Ensure timely delivery of agreed outputs in line with quality standards.

2.Technical Coordination:

• Responsible for the analysis, development, testing, deployment, and maintenance of projects.
• Act as focal point for technical coordination between Tembo and other departments’ teams across multiple Tembo partners.
• Support system integration/connection activities, including data mapping, needs assessments, interoperability, and process alignment.
• Monitor adherence to technical standards, MSF’s operational policies with a particular focus on security and data protection requirements.
• Troubleshoot and escalate issues throughout the project lifecycle.
• Act as a liaison between external teams, internal Tembo teams, and external vendors/consultants, as is relevant, to ensure all parties are aligned and are well informed of the progress.

3.Stakeholder Management:

• Build and maintain relationships with all project stakeholders involved in the projects portfolio, either Tembo internal or external, either HQ or field based.
• Work with key partners to understand their needs and translate them into clear project scopes and technical requirements for development of solutions.

4.Documentation and Improvement:

• Create and maintain critical documents such as project plans, needs assessments, technical specifications, meeting minutes, and change request logs following the Tembo internal processes and reporting tools.
• Provide collection, synthesis and documentation of technical information as is appropriate, share knowledge with other Tembo teams, and capture best practices from projects.
• Provide systematic capture, comparison, and analysis of functional and technical needs across partners while formulating possible innovative technical solutions to address divergent partner-specific problems.
• Synthetise complex input from multiple stakeholders into a structured and clear documentation.

5.Quality assurance:

• Verify and validate that deliverables meet functional and non-functional requirements and help oversee test plan execution.
• Support User Acceptance Testing (UAT) when needed by documenting feedback and ensuring technical deliverables meet quality standards.

ROLE’S SPECIFIC ELEMENTS

Experience in designing human-centred approaches towards solving everyday problems using technology is a highly desired skill. Attention to details without losing sight of the bigger picture.

SELECTION CRITERIA

Education and experience

• Bachelor’s degree in computer science, software engineering or related field or demonstrable equivalent professional experience.
• Experience coordinating technical projects, desirable in a learning environment as a plus.
• Strong background knowledge of IT and infrastructure concepts and methodologies.
• Certification in Project management methodologies (Agile, PMP, Prince, ITIL…) is a plus.
• Experience in Project Management, Coordination and Organization of multi-stakeholders’ initiatives is mandatory.
• Experience of system integration and interoperability of systems in multi-layered, complex contexts is a strong asset.
• Experience in deploying and delivering support to Microsoft platforms: Windows Operating Systems, O365 applications & tools, cloud-based environment. Certification is an asset.
• Experience in Learning Management Systems (LMS) is an asset.
• Experience in integration of enterprise systems is an asset.
• Experience working with MSF or other non-profit organizations is an asset.

Knowledge

• Familiarity with integration technologies, APIs, databases, and software development methodologies like Agile.
• Data protection and confidentiality knowledge in complex contexts.
• Excellent level of English is mandatory, and good command of French, Spanish, or Arabic is a plus.

CONDITIONS

• Position based in any MSF-OCBA Hub: Amman, Bogotá, Dakar, Nairobi, Barcelona, Sevilla, Bilbao or Madrid. Final location will be subject to the employability of the preselected candidate (e.g., residency, work permit, etc.)

• Full time job.

• Annual gross salary: HQ-3B level + secondary benefits based on MSF OCBA Reward Policy. Subjected to local conditions.
• Duration: Until December 2026, with the possibility of extension.
• Starting date: As soon as possible.

HOW TO APPLY

• To apply, please submit your CV and cover letter.
• Closing date: March 15th, 2026, 23:59 CET (Central European Time).

MSF is committed to achieving workforce diversity in terms of gender, race, nationality and culture. Individuals from minority groups, indigenous groups and persons with disabilities are encouraged to apply. We are committed to achieving a balanced gender distribution and therefore encourage women to apply.

All applications will be treated with the strictest confidence. MSF provides a work environment that reflects the values of gender equality, teamwork, integrity and a healthy balance of work and life. MSF does not tolerate sexual exploitation and abuse, any kind of harassment, including sexual harassment and discrimination. All selected candidates will, therefore, undergo reference checks.

Médecins Sans Frontières, as a responsible employer, under the¨Ley General de la Discapacidad de 2013 (LGD)¨ invite those persons with a recognized disability and with an interest in the humanitarian area to apply for the above-mentioned position.