Tembo Content Management Specialist

GENERAL CONTEXT OF THE POSITION

Médecins Sans Frontières is an international independent medical-humanitarian organization, which offers assistance to populations in distress, to victims of natural or man-made disasters and to victims of armed conflict, without discrimination and irrespective of race, religion, creed or political affiliation.

At its core, MSF is a civil society initiative, bringing together individuals committed to assisting other human beings in crisis. Each individual working with MSF does so out of conviction and is ready to uphold the values and principles of MSF. The global MSF movement is built around six operational directorates supported by more than 25 sections and offices worldwide.

Tembo is a learner-centered space that provides impactful and efficient digital learning and development opportunities, adapted for Global MSF Workforce to better contribute to MSF social mission — and aligned with MSF’s learning and organizational strategies.

MAIN PURPOSE

Lead the design, implementation and maintenance of Tembo’s content management strategy and systems, ensuring that learning materials are structured, accurate and aligned with Totara capabilities, with the objective of improving content quality and governance across MSF.

JOB OVERVIEW

The Content Management Specialist leads the development and application of Tembo’s content management strategy and plays a central role in the integration of the LCMS project. The role oversees content audits, technical frameworks, metadata structures, and unifies learning-space configuration and content lifecycle processes across both Tembo and LCMS-managed content. It works closely with DLT specialists, IT, and the LCMS project ensuring learning content is organized, sustainable, and aligned with MSF’s broader digital learning environment.

Role’s specific elements

The role splits its focus equally between Tembo content management and LCMS integration, acting as a bridge between platform strategy and external content management.

1.Tembo content management strategy

• Owner and supervisor of technical frameworks related to publication, metadata, offline guidelines and content lifecycle across both Tembo and LCMS-managed content.

2. LCMS digital environment maintenance within Tembo

• Plays a key specialist role in shaping the long-term content architecture for Tembo, ensuring it can sustainably support LCMS integration.
• Leads the integration of the LCMS project into Tembo, ensuring LCMS content aligns with Tembo standards, structures and governance, and remains consistent over time.

KEY RESPONSIBILITIES

1. Tembo content management strategy

• Design and lead Tembo’s content management strategy, ensuring that content structures and organization make full use of Totara’s capabilities and meet MSF’s digital learning needs, in consultation with DLT specialists and the rest of the Digital Learning Team.
• Participate in all Tembo transversal initiatives about improving search and indexing mechanisms in the platform.
• Provide visibility, maintenance and updates regarding Tembo catalogue and communicate them across teams.
• Audit and assess existing Tembo content, identifying outdated, duplicated, broken or missing materials, and oversee the cleaning and optimization of learning content across the platform.
• Develop, implement and maintain the Tembo content management framework, defining standards, workflows and guidelines for content creation, update, governance and archiving. The proposed framework will be negotiated and approved by the Working Group and Steering Committee members through the E-learning Manager.
• Oversee ongoing management of Tembo content in line with the established framework, ensuring consistent application of standards and supporting DLT teams with content-related decision-making.
• Test and propose tools to support content management, including AI-supported tagging and organisation, providing recommendations to the Digital Content Coordinator. Improve search and content discoverability across Tembo, in collaboration with IT, through optimisation of metadata, search configuration and exploration of emerging solutions such as virtual assistants.
• Configure and maintain content-related elements of Totara, including learning spaces, course containers, content structures and (where appropriate) catalogue organisation, ensuring alignment with the content strategy.
• Lead the tagging and metadata strategy to improve content discoverability, reporting accuracy and user experience across Tembo.

2. LCMS digital environment maintenance within Tembo

• Lead the alignment of the LCMS project with Tembo’s content management strategy, ensuring that external and LCMS-managed content follows Tembo standards for structure, metadata, lifecycle management and governance, and contributes to the long-term content structure of the platform.

SELECTION CRITERIA

Education and experience

• Degree in information management, digital learning, knowledge management, or a related field (or equivalent experience).
• Desirable Certification in digital content management or LMS administration.
• Experience managing digital content in an LMS or large-scale learning environment.
• Experience with content audits, metadata structures and content governance frameworks.
• Desirable experience working with Totara or other LMS platforms.
• Experience working withing MSF or similar international organizations will be an asset.
• Experience working with digital learning production or translation workflows will be a plus.

Languages and Knowledge

• Excellent level of English is mandatory, and good command of French, Spanish or Arabic is highly desirable.
• Strong understanding of content management systems, metadata and digital knowledge-management practices.
• Understanding of learning platforms such as Totara.

CONDITIONS

• Position based in any MSF-OCBA Hub: Amman, Bogotá, Dakar, Nairobi, Barcelona or Madrid. Final location will be subject to the employability of the preselected candidate (e.g., residency, work permit, etc.)
• Permanent position.
• Full time job.
• Annual gross salary: HQ-3A level + secondary benefits based on MSF OCBA Reward Policy. Subject to local conditions.
• Starting date: As soon as possible.

HOW TO APPLY

• To apply, please submit your CV and cover letter.

• Closing date: February 15th, 2026, 23:59 CET (Central European Time).

MSF is committed to achieving workforce diversity in terms of gender, race, nationality and culture. Individuals from minority groups, indigenous groups and persons with disabilities are encouraged to apply. We are committed to achieving a balanced gender distribution and therefore encourage women to apply.

All applications will be treated with the strictest confidence. MSF provides a work environment that reflects the values of gender equality, teamwork, integrity and a healthy balance of work and life. MSF does not tolerate sexual exploitation and abuse, any kind of harassment, including sexual harassment and discrimination. All selected candidates will, therefore, undergo reference checks.

Médecins Sans Frontières, as a responsible employer, under the¨Ley General de la Discapacidad de 2013 (LGD)¨ invite those persons with a recognized disability and with an interest in the humanitarian area to apply for the above-mentioned position.